Team
Experience across a range of clinical, commercial and leadership roles has provided Pat with a broad perspective that has shaped his ability to deliver outcomes for healthcare clients.
From having General Management responsibilities with a multinational healthcare equipment manufacturer, to being the CEO of a brain cancer focused Not-for-Profit organisation and holding numerous commercial, strategy and project leadership roles has enabled Pat to demonstrate his ability to lead, engage and get results.
Tiffany Chiew, Executive Director
An accomplished healthcare executive with extensive experience leading Sales, Operations, and Service teams across government, public and private hospitals, clinics, and corporates throughout Australia, New Zealand, and Asia.
Proven success as General Manager for ASX-listed companies with full P&L responsibility across capital equipment, consumables, and service. Skilled in driving strategic sales, managing multi-unit operations, and fostering growth through partnerships with leading OEMs.
Known for building strong relationships with stakeholders and customers, and delivering consistent results.
Committed to achieving commercial outcomes while ensuring high-quality service and innovative solutions in healthcare environments.
Salvatore Cristiano, General Manager of Operations and Quality
Salvatore is a strategy and operations executive with 10+ years’ experience leading the creation, implementation, improvement and transformation of initiatives and services in quality/regulatory driven organisations.
With an outcome focused and continuous improvement mindset, Salvatore is known for his strategic analysis and change management strengths, improvement to operations and collaborative approach in building strong stakeholder relationships.
Most recently, Salvatore led service optimisation and business operations for a global healthcare equipment manufacturer while also serving on two boards/committees in the education sector including a community Registered Training Organisation (RTO). He has also mentored researchers/start-ups to discover and validated the potential impact of their research.
Zachary Francis, Specialist Advisor Healthcare
With first-class honours in Biomedical Engineering, Zachary leverages his biomedical qualifications and hands-on medical device experience with his skills in project management, compliance/regulation and technical support and analysis.
His background includes maintaining hospital systems and equipment across New South Wales hospitals including leading recall operations whilst helping clinical staff with technical support.
Zachary’s focus on collaborating with cross-discipline teams to deliver on major projects allow him to improve healthcare outcomes with technical and operational competencies within clinical contexts.
Paul Higginson, Specialist Advisor Healthcare
Paul has experience working across a range of clinical, commercial and project roles.
A clinical background and domain knowledge in Operating Theatres and Major Medical Equipment enables Paul to facilitate project outcomes across broad stakeholder groups.
Specific commercial & technical experience in a wide range of minimally invasive surgeries affords an appreciation for the challenges and opportunities, and a capacity to add value in procuring of new or refurbishing existing operative suites, to the process.
Michael Ryan, Industry Advisor Pharmacy
Michael Ryan is a registered pharmacist, holds an MBA and is a Fellow (by examination) of SHPA.
He has been the project director or project manager of all PharmConsult’s projects since PharmConsult was established in 2004. He has conducted reviews of public and private hospital pharmacy services, hospital medicine management processes, medicine-related activities at a
variety of healthcare facilities, provided specialist advice to state and Federal health departments, and managed request for tender processes for hospitals and health services.
Michael has extensive experience in hospital pharmacy services, including as a director of pharmacy in both public and private hospitals, pharmaceuticals distribution and pharmacy practice research.
Rosina Guastella, Specialist Advisor Pharmacy
Rosina (Rosie) Guastella has a wealth of experience in consulting, having worked as a senior consultant in the healthcare sector for more than 15 years, as well as specialised expertise in pharmacy and medicines management, derived from an extensive career as a pharmacist in the community, and private hospital settings.
Rosie has led and supported a broad range projects spanning pharmacy service design, evaluations, medication safety, compliance audits, tenders and procurement, contract management, benchmarking, and research. She brings a practical understanding of healthcare systems and their complexities and a collaborative approach to every project to ensure outcomes and deliverables are tailored for client needs.
Rosie’s previous experience includes being Regional Manager VIC/SA for one of Australia’s largest providers of private hospital pharmacy services and working on professional development and pre-registrant training programs for the WA and Vic branches of the Pharmaceutical Society of Australia.
Now based in New Zealand, Rosie is able to include observations and learnings from New Zealand’s healthcare model to her understanding of healthcare systems.
Tony Chang, Specialist Advisor Pharmacy and Technology
Tony Chang has more than 15 years’ experience as a pharmacist in business management, medication management and consulting roles across a range of pharmacy and industry settings.
In that time, he has managed a broad range of projects, and developed expertise in areas such as pharmacy service model reviews, workflow and spatial planning and optimisation, legal, financial and NSQHS compliance auditing, performance management and numerous RFP projects for the procurement of pharmacy robotic systems, pharmacy services and pharmaceuticals for both public and private hospitals. Tony has also worked with many multinational pharmaceutical companies on a range of market access projects.
Irene White, Operations and Marketing Advisor
A marketing and communications specialist with more than 10 years experience in health care promotion, Irene combines her healthcare experience with marketing and communications knowledge to add value to health clients as a part of CCG project teams.
Experienced in the development and implementation of strategic marketing and business development activities, Irene brings expertise in market research to inform planning, innovative campaign development, health services promotion, and engaging physicians and healthcare partners to build mutually beneficial relationships and attract referrals.
Peter Spence, Specialist Advisor Healthcare
With extensive experience in Governance, Senior Leadership, Negotiation and Change Management roles across law enforcement, health, commercial and Not for Profit sectors, Peter brings unique value to healthcare client engagements.
Peter provides valuable project leadership on organisational development, strategic planning, negotiation, conflict resolution, project management and governance engagements.
Following a diverse policing career Peter has been the CEO of Primary Health Care organisations and has been a Principal Advisor to a major After-Hours GP reform program, has overseen a number of change and transition programs.
John Pitsonis, Specialist Advisor Healthcare
John is a recognised industry leader, having held roles as National President of the Australian Private Hospital Association and Honorary Treasurer of the Australian College of Health Service Executives (NSW Branch).
With 40 years experience as a CEO/ Senior Executive of Australian and International private healthcare organisations, John has a demonstrated track record in operational performance improvement and clinical services development in health care facilities situated in metropolitan and regional locations throughout Australia as well as internationally.
John brings his wealth of experience to help clients with change management, facilitation, clinical governance and process improvement as well as facility design and commissioning.
Elif Kücüktas, Specialist Advisor Healthcare
Elif is a highly accomplished professional in the field of Biomedical Engineering, bringing a wealth of niche expertise to our team. She holds a master’s degree in Biomedical Engineering and possesses extensive knowledge of the industry, staying up-to-date with the latest innovations.
With a diverse background that spans government work and management consulting, and as a certified and experienced project manager, her exceptional leadership skills and dedication to excellence make her a valuable asset to our team.
Sean Hubbard, Specialist Advisor Healthcare
Sean is an internationally accomplished executive with demonstrated achievements gained from 24 years experience across an extensive range of leadership roles from within healthcare organisations, both at strategic and operational levels.
Sean has been involved in multiple brownfield and greenfield developments, as well as mergers/acquisitions and a leveraged buy-out followed by a successful Initial Public Offering (IPO). A deep understanding of critical business drivers and commercial acumen and governance support his ability to synthesise complex issues, negotiate strategic direction and provide effective leadership across whole of business.
Sean’s skills and experience extends across for profit, not for profit and public healthcare settings.
Dean Palmby, Specialist Advisor Healthcare
A highly regarded executive with exceptional business acumen, operational and clinical leadership capability and a demonstrated track record in operational management, project management, business development, financial management and all facets of business management and service delivery.
Ross Wright, Specialist Advisor Healthcare
Ross Wright was the co-founder and CEO of Zed Technologies, a Melbourne-based pioneer in cloud-based diagnostic image sharing. Starting in the industry as a radiographer, Ross has held senior roles with multinational PACS vendors, teleradiology providers, and corporate radiology firms before launching Zed Technologies in 2012. He is passionate about transforming healthcare, focusing on the use of technology to improve referrer and patient access to diagnostic imaging.
Educated at RMIT with a Diploma in Applied Science (Medical Radiations) and a Master of Business (Marketing), Ross has combined clinical expertise with strategic leadership in digital health.
Bella Tong, Specialist Advisor CSSD
With 12+ years in infection prevention, sterilization, medical devices, and operating room environments, Bella Tong combines clinical, managerial, and commercial expertise to deliver practical healthcare solutions.
Bella has supported hospitals, manufacturers, and distributors across Australia, U.S and Southeast Asia, advising on CSSD and Operating Room (OP) operations, infrastructure planning, regulatory compliance, and capital equipment strategy.
She has managed portfolios valued at $10–15M,launched infection control and medical device solutions across multiple regions, and partnered with leading OEMs to drive market expansion.
Bella also leads clinical education, staff training, and market entry initiatives, helping organisations improve patient safety, reduce risk, and achieve sustainable growth.
Thea Prasetya, Biomedical Specialist Healthcare Associate (intern)
Experience across healthcare, education, and customer service environments has enabled Thea to develop a comprehensive foundation for a career in biomedical engineering.
Through her work supporting pharmacists in clinical operations, delivering technical language instruction, and maintaining high standards of service in fast-paced settings, Thea has demonstrated strong analytical, communication, and organisational capabilities.
Complemented by her studies in Biomedical Engineering at the University of Sydney and Politecnico di Milano, she brings a disciplined and solutions-oriented approach to problem solving, preparing her to contribute effectively as a Biomedical Engineering Intern in both technical and collaborative capacities.
